Next Chapter Meeting
Join our chapter meeting on Tuesday, January 31, 2023 @ 6:15 PM (Pacific).
Location: Skyline College Auto Department
3300 College Drive, Building 8, Second Floor, Room 3 (#8203)
San Bruno, CA 94066
Processes, Procedures, and their Effect on KPIs
Is your facility consistent when it comes to customer interaction, repair processes, and paperwork? Without specific processes and procedures throughout your facility, there is no consistency in anything, especially your key performance indicators.
This class takes a hard look at what is essential and what is not when building processes and procedures for your shop. Whether you are a shop owner, technician, service writer, or any other job in a shop, this is the class that will build the foundation for your shop's future success and get the entire staff on the same page.
Cost: $50 per person
Or Bring another Shop Owner and You Both Get in for FREE!
AUTO TECH STUDENTS ARE FREE, even if they don't bring a guest!
Onsite meeting only.
WITH SPECIAL GUEST
With over 40 years of automotive industry experience, Maylan Newton has literally been there and done that. From shop owner, technician, and service advisor to one of the most renowned industry trainers and speakers in the country. Maylan combines his real-world experience with profit-building takeaways in a humorous and engaging manner that only Maylan can deliver.
As the president and CEO of ESi Seminars, Maylan travels the country, sharing the keys to being successful in the automotive repair industry in his sold-out classes.
Maylan is also the author of The Joy of Hiring, available on Amazon.com.